Retail and Shop Management Software
Run sales, stock, customers and daily accounts for your shop from one simple system.
Software
CRM and Customer Management Systems
Track leads, follow-ups, quotations and customer history so no opportunity slips away.
Overview
Sales are often lost not because the product is wrong, but because nobody followed up. A CRM keeps every enquiry, call, quotation and conversation in one place, with reminders so your team always knows who to contact next.
We build CRMs that are simple enough for your team to actually use, and tailored to your sales process.
Business problems this solves
- Leads from WhatsApp, calls and the website get lost
- Follow-ups depend on memory
- No visibility of the sales pipeline
- Customer history leaves when a salesperson leaves
- Quotations are hard to find and track
Features we can build for you
- Lead capture from website forms and manual entry
- Pipeline stages that match your sales process
- Follow-up reminders and task lists
- Quotation creation and tracking
- Customer profiles with full interaction history
- Team assignment and performance reports
- WhatsApp click-to-chat and email templates
- CSV import and export
Every system is built to your requirements. We confirm the exact feature list in writing before development starts.
Who it is for
- Sales teams and agencies
- Real estate and property dealers
- Service businesses and consultants
- B2B suppliers
Deployment options
- Web-based system accessible from office and mobile browsers
- Cloud-hosted with automatic backups
- On your own server
Implementation process
- 1Discovery call to understand your workflow
- 2Written scope, timeline and quotation
- 3Design approval of key screens
- 4Development in stages with regular demos
- 5Testing with your real data
- 6Installation, data import and staff training
- 7Optional support and maintenance plan
Frequently asked questions
Can website enquiries go straight into the CRM?
Yes. Forms on your website can create leads automatically, with an email or WhatsApp notification to your team where configured.
Other solutions
Electronics and Mobile Shop Software
IMEI and serial tracking, repairs, warranties and installment sales for electronics and mobile phone shops.
Installment Sales Management Software
Plans, schedules, guarantors, collections, reminders and receipts for installment and lease businesses.
Let's Build Your Business Solution
Tell us about your business and what you want to improve. We will reply with honest advice and a clear, written quotation.