Privacy Policy
Last updated: 2026-11-02
This policy explains what information Creative Software Solution ("we", "us") collects through this website, how we use it and the choices you have.
Information we collect
- Details you submit in our forms: name, business name, email, WhatsApp or phone number, country, preferred language and contact method, the service you are interested in, your budget range, your project description and any file you choose to attach.
- Technical information needed to run and protect the website, such as a one-way hashed version of your IP address, browser type and the page from which you submitted a form.
- If analytics is enabled, anonymous usage statistics collected by Google Analytics.
How we use your information
- To respond to your enquiry, prepare quotations and arrange demos.
- To communicate with you by your preferred method about your request or project.
- To protect the website against spam and abuse.
- To improve our website and services.
We do not sell your personal information, and we do not use it for unrelated marketing without your consent.
How we store and protect information
Form submissions are stored in a secured database. Access is limited to authorised team members with individual accounts. Attachments are stored outside the public website folder. We do not collect or store payment card details on this website.
Sharing
We share information only with service providers that help us operate the website (for example hosting, email delivery and, if enabled, messaging providers), or where required by law.
Retention
We keep enquiry records for as long as needed to respond and to manage any resulting business relationship, and then delete or anonymise them.
Your rights
You may ask us to access, correct or delete the personal information you have provided. Contact us using the details on our contact page.
Cookies
This website uses a strictly necessary session cookie to keep forms secure. If analytics is enabled, Google Analytics may set additional cookies.
Changes
We may update this policy from time to time. The date at the top of this page shows when it was last updated.